Terms of service

Terms and Conditions:
By visiting and/or ordering from amiliedesigns.com website and/or registering and/or placing an order, you agree to be bound by the Terms and Conditions as set out below. We reserve the right to update or modify these conditions at any time and without notice and are effective immediately upon posting to this site. We ask that you review these conditions whenever possible for your own benefit when using this website.

Description of products:
Each product is sold subject to its product description and/or photograph. We will take all reasonable care to ensure that all descriptions, photographs and prices of products appearing on our site are correct at the time when the relevant information was entered onto our web site. Although we aim to keep the website as up to date as possible; the information, including product prices appearing on this website at a particular time, may not always reflect the position at the exact moment you place an order. All product images used on this site are as accurate as possible, however colours will vary from those shown due to different setting on monitors and through manufacturing variations. Due to the handcrafted nature of our products we cannot be held liable for any perceived flaw or colour variance in any product delivered to you. Amilie Designs never sells seconds, each product has been produced in-house is always considered of premier 1st quality by us; the manufacturer and has been passed by their stringent quality controls. We aim to have the most up-to-date information available on our site. However from time to time we may make a mistake. If you spot one, please let us know.

Product Orders:
Once an order is placed you will receive an order confirmation email. The order confirmation does not signal our acceptance of your order. We reserve the right to cancel your order at any time. Once you receive an email detailing that your order has been dispatched, your order will be deemed to have been accepted by us. The listing, description of, or reference to, a product or service on the site does not imply that the product or service is presently available or that we endorse that product or service. In the event of a product or service being listed at an incorrect price due to a typographical error, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your account in the amount of the incorrect price paid.

Cancellation Policy:
Under Distance Selling Legislation you have the option to cancel your order within 14 Days of the date of delivery. Please note, it is the customers responsibility to ensure the goods are returned safely to us and the customer must pay all postage costs. Please see our returns policy for more information. Customers may cancel an order at any stage of the order process, however, once you receive an email detailing that your order has been dispatched, your order will be deemed to have been accepted by us and your option to cancel an order will no longer be available. If you need to change the delivery address after an item has been dispatched, or you supply an incorrect address, you the customer will be liable for the delivery charges incurred by us and any extra charges that may be applied by our courier in returning the item back to us. A refund will be given less the costs incurred by us and you may reorder your items as a new order.

Product and Service Availability:
Amilie Designs does not guarantee stock levels nor can we guarantee that we will continue to stock items indefinitely. Should any item be out of stock at the time of purchase for more than 5 days, we will notify you, the customer with an expected delivery date. Should this not suffice, we will offer a full refund if a satisfactory replacement cannot be offered.